Hi there. How can we help?

Phone, email or visit us at our Qormi store — we answer every day.

Frequently asked questions

When will my order be delivered in Malta?

In-stock orders are usually delivered within 2–4 working days across Malta and Gozo. You receive an email once the order is confirmed and another notification when it is dispatched with your delivery window.

Can I return a product?

Yes — within 30 days of receiving it, unused and in its original resalable packaging with proof of purchase. Contact us first so we can register the return.

What if my item arrives damaged?

Inspect goods on delivery and contact us the same day. Send photos to info@prochimps.com and we will replace, repair, or refund after inspection.

Do you install air conditioners and appliances?

Yes, our qualified in-house technicians install air conditioners (standard installation from €100) and most domestic appliances across Malta. Call us at (+356) 99785765 for a fixed quotation before ordering.

Where is ProChimps located and can I visit?

ProChimps is located at 314 Cannon Rd, Qormi, Malta.